Access Online Training: Product Specific Technical Training
Each series is broken up into multiple 1-hour segments that are broadcast in the evenings or available on Access OnDemand. Participants will also receive certificates of completion that can be applied toward NATEF credits or other professional development requirements.
See more information about each training series below by expanding each tab, including course overviews, OnDemand availability, and live training dates.
See more information about each training series below by expanding each tab, including course overviews, OnDemand availability, and live training dates.
Training Courses Available In This Category
(Visit Access OnDemand to see available on-demand training or use the Access Online Training Schedule to see upcoming live courses)
BMW I3 ELECTRIC VEHICLE OVERVIEW (6-PART SERIES)
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BMW i3 Electric Vehicle Overview (6-Part Series)This multi-series course consisting of three parts each:
Series A:
Series B:
The BMW i3, introduced in 2014, is the first fully electric car that BMW has released. This series will cover an overview of the vehicle followed by more specific details on the components and how they operate. At the conclusion of this series, technicians will know the BMW i3's safety intervention, high voltage system operation and controls, climate control system configuration, and the driver's assistance system functionality. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
CHEVROLET VOLT EXTENDED RANGE ELECTRIC VEHICLE (GENERATION 1) 12-VOLT BATTERY AND 12-VOLT CHARGING SYSTEM OPERATION AND TESTING (3-PART SERIES)
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Chevrolet Volt Extended Range Electric vehicle 12-Volt Battery and 12-Volt Charging System Operation and Testing (3-Part Series)Three (3) One-hour online training sessions:
Modern plug-in hybrids and battery electric vehicles that operate on a high voltage battery still require a 12-Volt system for powering control systems, body electrical systems, HVAC, interior and exterior lighting and accessories. In order to maintain the charge of the 12V battery a DC to DC converter is utilized. The DC-DC converter takes high voltage (360VDC) from the lithium ion battery pack and steps it down to precise low voltage setpoints that react to not only the state-of-charge of the 12V battery but also to ever changing load demands on the 12-Volt rail. This online course examines the DC-DC conversion as used on the Gen1 Chevrolet Volt and includes detailed system architecture as well as diagnostic and testing procedures necessary to ascertain 12V battery and charging system performance. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
CHEVROLET VOLT EXTENDED RANGE ELECTRIC VEHICLE (GENERATION 1) 4ET50 ELECTRIC DRIVE UNIT WITH 4 OPERATIONAL MODES FOR EV AND EXTENDED RANGE OPERATION (3-PART SERIES)
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Chevrolet Volt Extended Range Electric Vehicle 4ET50 Electric Drive Unit with 4 Operational Modes for EV and Extended Range Operation (3-Part Series)Three (3) One-hour online training sessions:
The 4ET50 Electric Drive Unit used in the Gen1 Chevrolet Volt combines two motor generator units, 1 planetary gearset, and 3 clutches to create an innovative propulsion system able to operate in both EV and series/parallel hybrid modes. This online course represents a "deep dive" into the inner workings of the 4ET50 drive unit. Included is a thorough description of its 4 unique operating modes, as well as control system strategy and diagnostics. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
CHEVROLET VOLT EXTENDED RANGE ELECTRIC VEHICLE (GENERATION 1) ARCHITECTURE (4-PART SERIES)
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Chevrolet Volt Extended Range Electric Vehicle Architecture (4-Part Series)Four(4) One-hour online training sessions:
The Chevrolet Volt represents a unique plug-in hybrid electric architecture. Acting as a BEV for the first 40 miles then switching to a series hybrid that permits driving unlimited distances in extended range mode. This series outlines the core function and theory of operation of this unique Extended Range Electric Vehicle (EREV) and focuses on major components, component locations and access, theory of operation, and core system function. This course is designed as the primary prerequisite class for a series of online courses focused on the Gen1 Chevrolet Volt (MY2011-2015) This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
CHEVROLET VOLT EXTENDED RANGE ELECTRIC VEHICLE (GENERATION 1) BATTERY MANAGEMENT SYSTEM & SERVICE DISABLING PROCESS (5-PART SERIES)
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Chevrolet Volt Extended Range Electric Vehicle Battery Management System and Service Disabling Process (5-Part Series)Five (5) One-hour online training sessions:
The lithium ion battery pack is the heart of the electric vehicle. The pack is a collection of hundreds of Li-Ion cells connected in unique parallel and series circuitry and bussing to establish the levels of energy storage to drive longer distances as well as to develop the peak power necessary to meet the demands of propulsion. This online course looks to closely examine the Gen1 Chevrolet Volt battery pack and energy control systems that permit pack connections for charging, tractive power delivery, regenerative braking, as well as monitoring of critical pack performance and state-of-health parameters. Includes a detailed look at pack charging operations including SAE J1772 protocols and charging system diagnosis. Only once a complete knowledge of the lithium ion battery pack construction and operation is established can a true appreciation for the service disabling (safing) protocols be established. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
CHEVROLET VOLT EXTENDED RANGE ELECTRIC VEHICLE POWERTRAIN AND BATTERY PACK COMPONENTS & OPERATION (3-PART SERIES)
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Chevrolet Volt Extended Range Electric Vehicle Powertrain and Battery Pack Components and Operation (3-Part Series)This 3-part course is not yet available. To request a private group presentation please Contact us or email [email protected].
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CHEVROLET VOLT EXTENDED RANGE ELECTRIC VEHICLE GMLAN (CAN) NETWORK ARCHITECTURE, GLOBAL DIAGNOSTIC STRATEGY, COMMON FAULTS, SERVICING ISSUES, AND SOLUTIONS (3-PART SERIES)
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Chevrolet Volt Extended Range Electric Vehicle GMLAN (CAN) Network Architecture, Global Diagnostic Strategy, Common Faults, Servicing Issues, and Solution (3-Part Series)Three (3) One-hour online training sessions:
In order to manage the myriad of systems used in an Extended Range Electric Vehicle, a multiplexed system utilizing multiple network protocols, gateway modules, and subnets is an absolute necessity. The Gen1 Chevrolet Volt EREV employs multiple networks complying with GMLAN, CANBUS, and LIN standards in both single and dual wire twisted-pair types, as well as numerous proprietary networks. In this FutureTech online course we shall map out the physical layer topology of the various networks used in the Gen1 Chevrolet Volt, as well their connections to the Data Link Connector (DLC) thus permitting them to be tested and diagnosed. We will also examine the General Motors Corporate Diagnostic Strategy and how network communications diagnostics are implemented within the steps of the Vehicle System Check. Common failures for "Loss of Communication" will be examined, including strategies and suggested best practises to insure diagnostic success. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
CHEVROLET VOLT EXTENDED RANGE ELECTRIC VEHICLE (GENERATION 1) SERVICE REPROGRAMMING SYSTEM (SPS) STRATEGIES VIA GENERAL MOTORS TIS2WEB (3-PART SERIES)
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Chevrolet Volt Extended Range Electric Vehicle Service Programming System (SPS) Strategies via General Motors TIS2WEB (3-Part Series)Three (3) One-hour online training sessions:
The complexity of implementin and Extended Range Electric Vehicle has resulted in frequent updates to module firmware and software. Often customer concerns can be resolved by performing software updated that bring the entire car to the latest available software version levels. The online course looks to explain a suggested process and best practises for checking and when necessary updating control module system software as implemented in the Gen1 Chevrolet Bolt (MY2011-15). These protocols are necessary to insure electric vehicle and hybrid functionality is optimized and less likely to display "false" DTCs due to bugs and incompatible/conflicting diagnostic routines. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
CHEVROLET VOLT EXTENDED RANGE ELECTRIC VEHICLE (GEN 1) THERMAL MANAGEMENT SYSTEMS (4-PART SERIES)
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Chevrolet Volt Extended Range Electric Vehicle Thermal Management Systems (4-Part Series)Four(4) One-hour online training sessions:
The Gen1 Chevrolet Volt has numerous thermal management systems necessary to maintain proper and safe operation of the lithium ion battery pack, power electronics, electric drive unit and motor generator units, internal combustion engine, as well as HVAC for cabin heating and cooling. This online course looks to detail each of the major thermal management control systems and the heating/cooling loops that individually maintain temperatures to precise "bogie" targets. Diagnosis and repair of these systems requires knowledge of numerous scan tool parameters (PIDS) as well as system overrides and "relearns" available using the General Motors Global Diagnostic System (GDS) and J2534 compliant Multiple Diagnostic Interface (MDI). This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
CHEVROLET VOLT EXTENDED RANGE ELECTRIC VEHICLE (GENERATION 1) TRW SLIP CONTROL BOOST BRAKING SYSTEM (3-PART SERIES)
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Chevrolet Volt Extended Range Electric Vehicle TRW Slip Control Boost Braking System (3-Part Series)Three (3) One-hour online training sessions:
In order to recapture as much inertial energy possible during regenerative braking, an electric vehicle braking system must first be able to effectively isolate the traditional disc brake hydraulic circuits in order to permit the necessary braking torque to be provided instead by the tractive motor generator unit. This web based course examines the innovative "brake by wire" Slip Control Boost system manufactured by TRW as employed in the Gen1 Chevrolet Volt EREV. Through careful examination of the system components we will establish how this system meshes with traditional Anti-Lock Braking Systems (ABS) to provide traction and stability controls while maximizing regenerative braking capabilities. Fail-Safe operation for electrical hand hydraulic failures will be explained in detail. Scan tool data parameters as well as diagnostic strategies will be discussed throughout. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
CHEVROLET TAHOE/YUKON (2-MODE) HEV SYSTEM POWERTRAIN, POWER ELECTRONICS, AND BATTERY PACK COMPONENTS & OPERATION (4-PART SERIES)
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Chevrolet Tahoe/Yukon (2-Mode) HEV System Powertrain, Power Electronics, and Battery Pack Components & Operation (4-Part Series)Four (4) 1-hour online training sessions:
The 2-Mode Hybrid system has been in service from 2008 - 2013, and is one of the more complex hybrid systems in the market, due to the transmission built with 2 motor-generator units, 3 planetary gear sets and 4 clutches. Although complex, the 2-Mode (Low Speed and High Speed modes) system has of the easiest battery pack and power inverter systems to diagnose and service. This series will cover the operating modes of the 2-Mode system, cover significant analysis and diagnostic service information, and provide information to the service technician in an easy to understand format. At the conclusion of this series the technician will know the operating modes of the 2-Mode Hybrid system and diagnostics servicing including Scan Tool and off-board tools used for diagnostics. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
HONDA CIVIC HYBRID SYSTEM POWERTRAIN AND BATTERY PACK COMPONENTS & OPERATION (3-PART SERIES)
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Honda Civic Hybrid System Powertrain and Battery Pack Components & Operation (3-Part Series)Three (3) 1-hour online training sessions:
Honda Hybrid systems have been in the field 2000 - 2016 and have offered significant challenges to the service technician. It’s single flywheel motor-generator and centralized High Voltage system is distinctive and its operation different from most other hybrid vehicles. This series will cover the operating modes of the Honda system and cover the many changes that it has had during the past 16 model years, cover significant analysis and diagnostic service information, and convey this timely information to the service technician. At the conclusion of this series the technician will know the operating modes of the Honda Hybrid system, Scan Tool and off-board tools for diagnostics, and the major service issues that have surfaced during its history. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
HYUNDAI SONATA HYBRID SYSTEM POWERTRAIN AND BATTERY PACK: COMPONENTS AND OPERATION (3-PART SERIES)
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Hyundai Sonata Hybrid System Powertrain and Battery Pack Components and Operation (3-Part Series)Three (3) 1-hour online training sessions:
The Hyundai Sonata Hybrid system is a unique and uses two separate drive systems consisting of a belted and flywheel motor-generator units that work in tandem with a Lithium battery pack system. This series will cover the operating modes and fundamental diagnostics that will provide the technician with a firm foundation on this unique system that has been in production since 2011. At the conclusion of this series the technician will have the necessary knowledge to interface with this system and apply the fundamental diagnostic strategies associated with it. Scan Tool PIDs will be studied as part of the series. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
KIA OPTIMA HYBRID (2011-2016) OVERVIEW (5-PART SERIES)
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Kia Optima Hybrid (2011-2016) Overview (5-Part Series)Five (5) One-hour online training sessions:
The Kia Optima Hybrid features eco-friendly and effortless style with enhanced aerodynamics and advanced hybrid technology, designed to maximize every tank of fuel. At the conclusion of this series, technicians will understand the Kia Optima Safety Intervention, high voltage system operation and controls, engine and transaxle features, and the 1st generation brake system. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
KIA OPTIMA PLUG-IN HYBRID (2017) (4-PART SERIES)
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Kia Optima Plug-In Hybrid (4-Part Series)Four (4) One-hour online training sessions:
The all-new 2017 Optima PHEV was engineered with a dual focus on efficiency and driving dynamics by utilizing Kia’s highly efficient 2.0-liter “Nu” four-cylinder GDI (Gasoline Direct Injection) engine and six-speed automatic transmission. Electric power is produced by a transmission-mounted 50 kW motor, which is 42 percent more powerful than in the previous Optima Hybrid to allow greater all-electric capability. At the conclusion of this series, technicians will know the new features and upgrades from the hybrid Optima that make the new Optima PHEV from Kia one of the leaders in it's category. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
KIA SOUL ELECTRIC VEHICLE (EV) OVERVIEW (MULTI-PART SERIES)
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Kia Soul Electric Vehicle Overview (Multi-Part Series)This multi-series course contains multiple parts per installment:
Series A:
Series B:
The 2014-2016 Kia Soul Electric Vehicle is equipped with several new technologies that require new diagnostic processes. This web series will introduce and familiarize technicians on Kia's new electric vehicle, including vehicle knowledge, operation, safety, vehicle systems, and components. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
NISSAN LEAF (2011-2016) ELECTRIC VEHICLE OVERVIEW (MULTI-PART SERIES)
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Nissan Leaf Electric Vehicle Overview (Multi-Part Series)This multi-series course contains multiple parts per installment:
Series A:
Series B:
Series C:
The Nissan Leaf was introduced in year 2011 and is one of the most popular electric cars for the masses. In August 2016, it was identified as the world's all-time best selling highway-capable all-electric vehicle with over 230,000 units sold since 2010 (top market: USA, with 98,800 units). This series will cover an overview of the vehicle, followed by specific details on the components and how they operate. At the conclusion of the series, technicians will know safety intervention, high voltage system operation and its controls, climate control system configuration including displays and telematics functionality, evolution of the vehicle over time, differences between generations, high voltage battery evolution, and finally, autonomy. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
TESLA MODEL S P85D ELECTRIC VEHICLE OVERVIEW (4-PART SERIES)
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Tesla Model S P85D Electric Vehicle Overview (4-Part Series)Four (4) One-hour online training sessions:
The Tesla Model S is designed from the ground up to be the safest and most exhilarating sedan on the road. This web series will introduce and familiarize technicians with the Tesla Model S components, high voltage battery and related systems, motor, and drivetrain design details. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
TOYOTA PRIUS HYBRID SYSTEM POWERTRAIN, POWER ELECTRONICS, AND BATTERY PACK COMPONENTS & OPERATIONS (3-PART SERIES)
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Toyota Prius Hybrid System Powertrain, Power Electronics, and Battery Pack Components & Operation (3-Part Series)Three (3) 1-hour online training sessions:
The Toyota Prius family of Hybrid systems has been in the field since 2001, and has offered the service technician one of the best systems in which to enter the hybrid service market, due to the few changes during the 16 years of production. The Prius system is elegant in its simplicity with a no-clutch motor-generator system and easily serviced battery pack and power inverter system – including the voltage boosted system. This series will cover the operating modes of the Toyota Prius system, cover significant analysis and diagnostic service information, and provide information to the service technician in an easy to understand format. At the conclusion of this series the technician will know the operating modes of the Toyota Prius Hybrid system and diagnostics servicing including Scan Tool and off-board tools used for diagnostics. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |
UTILIZING GENERAL MOTORS SERVICE BULLETINS TO REMEDY COMMON FAILURES AND DEFECTS IN THE GENERATION 1 CHEVROLET VOLT (2-PART SERIES)
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Utilizing General Motors Service Bulletins to Remedy Common Failures and Defects in the Generation 1 Chevrolet Volt (2-Part Series)Two (2) One-hour online training sessions:
Series Abstract: Various bulletins have been released for common customer concerns that may manifest on a Gen1 Chevrolet Volt. In this web-based course we will look at the most common issues that a hybrid/ev focused shop might encounter and the implementation of effective repairs through use of the Preliminary Bulletin, Product Service Campaign Bulletin. This class results in a certificate of completion that will be provided to the participant after successfully completing all online training sessions in the series. The certificate and its stated hours are eligible for NATEF annual credit and may count toward other professional development requirements. Contact us or email [email protected] if you have questions or comments about this (or other) online training courses. |