Preparing Service Advisors for the EV Shift: Free Training on May 28

The automotive industry is evolving fast—and electric vehicles (EVs) are leading the charge. With more customers driving EVs and hybrids, your service advisors need to be more than just friendly faces—they need to be confident communicators. That’s why FutureTech is offering a FREE webinar on May 28: Hybrid & EV 101 for Service Advisors. This session is designed to give your team the tools and language they need to talk about EVs without needing an engineering degree.
Why This Matters NowService advisors are often the first point of contact for customers. When a hybrid or EV owner walks in with questions, how your team responds directly affects trust, satisfaction, and retention. Unfortunately, many advisors feel underprepared to answer questions about battery range, charging, or EV-specific maintenance. That gap can make or break the customer experience.
What This Webinar CoversThis isn’t a deep technical dive—it’s a practical, real-world session that equips advisors to feel confident and clear in their communication. Here’s what we’ll cover:

• Key differences in service needs
  Learn how EV and hybrid maintenance schedules differ from traditional vehicles—and how to explain that to customers clearly.
  
• Common myths—debunked
  We'll tackle misconceptions around battery lifespan, performance, and charging to help advisors respond with facts, not fear.
  
• Battery health made simple
  Get easy-to-understand ways to explain battery diagnostics and lifespan—no jargon, just clarity.
  
• Guiding first-time EV owners
  Many EV drivers are navigating new territory. We’ll teach your team how to guide them without sounding unsure or overly technical.
  
  

Who Should Attend?

• Service Advisors
  
• Fixed Ops Managers
  
• Shop Owners
  
• Dealership Staff
  
• Anyone fielding questions from hybrid or EV customers
  
  

Whether you’ve already started seeing more EVs or just want to be prepared for what’s next, this webinar is your starting point.

Webinar Details📅 Date: Wednesday, May 28, 2025
🕚 Time: 11:00 AM MST
💻 Where: Online (Free Registration Required)
🔗 Click here to register

About the PresenterHosted by FutureTech’s team member, Russ Hutton, this session is led by real-world industry experts who work with shops and service departments across North America. Our team has trained thousands of professionals in hybrid and EV systems, communication strategies, and repair readiness.

Secure Your Spot TodayDon’t let your team get caught off guard. Give them the confidence and knowledge they need to serve today’s customers—and tomorrow’s.

✅ Reserve your seat now
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